Cover stories

New employer helpline service

Following Markel’s acquisition of Abbey Protection Group we have taken the opportunity to strengthen the claims service on our employment law protection product by utilising Abbey's specialist legal team at LHS Solicitors LLP.

LHS Solicitors LLP is one of the largest UK providers of employment law services employing specialist Barristers and Solicitors who work with over 250,000 business clients in the UK. They will provide the same services previously provided by DAC Beachcroft via a dedicated team of specialist employment law solicitors.

The phone number will remain the same but there are a number of additional benefits:

- Longer helpline opening hours
- The facility to ask queries by email
- A more extensive suite of supporting fact sheets and documents

The employer helpline gives our employment law protection policyholders free access to assistance and support relating to a wide range of employment law disputes, including:

- Disciplinary and grievance procedures
- Recruitment and dismissals
- Unlawful discrimination, including disputes concerning equality of terms
- Redundancy
- TUPE*

Accessing the Markel employer helpline

Phone: 0845 230 0110

Email: markelhelpline@lhs-solicitors.com

Information required:

- Policyholder name
- Certificate number
- Contact details
- Brief details as to the nature of the problem or the advice being sought

Service available Monday to Friday 9:00am to 5:30pm

Further information is available via the policyholder services section on the Markel website.