Debt recovery helpline

Sometimes customers fail to pay on time, or at all. Mindful of the adverse effect this has on business, our technology and communications policyholders have access to specialist solicitors DWF LLP, who provide a free debt recovery helpline service. 

Policyholders can contact the helpline to obtain specialist legal guidance and support on debt recovery issues. 

Markel technology and communcations policyholders can access the helpline by contacting DWF by telephone (available Monday - Friday, 9.00am - 5.30pm) on 0333 010 3898, or by email.  

Please note: The debt recovery helpline is available exclusively to technology and communcations policyholders.

Once you have been verified as a Markel policyholder an experienced solicitor will be able to deal with your query.

Information required:

  • Policyholder name
  • Certificate number
  • Contact details
  • Brief details as to the nature of the problem or the advice being sought