At Markel International, we understand that losing your animal or animals, whatever the value, can be a stressful experience. Our claims team has the specialist skills and experience to respond with speed and efficiency. This gives our insureds and brokers the best service during this time.

Our claims and underwriting teams are integrated to provide a seamless service to our brokers and insureds throughout the insurance process.

Not only do we commit to being fair and honest in dealing with claims, we are also active flexible and creative. We’ll pay claims when they are due as quickly as possible.

How to make a claim

The majority of our business is written through insurance brokers. In the event of a claim, please check your policy as it will tell you who to contact. Generally this will be the broker who originally arranged your policy.
Should you have an emergency claims situation then please call 07912 594480

Please check your policy as it may have a post mortem requirement. We require you to have one performed if it does.

If you are in any doubt about who you should contact, or if you would like to talk to a member of our team about a claim or you would like some guidance on the claims process, please use the contact details below.

Chris O'Shea
Claims Director - Wholesale
+44 (0)20 7953 6155 

Richard Chamberlain 
Claims Manager 
+44 (0)20 7953 6464

Claire Lane

Senior Claims Adjuster - Equine
+44 (0)20 7953 6217

Ruth Gordon
Claims Adjuster - Equine
+44 (0)20 7953 6226

If you are a broker who needs to notify us of a claim, please contact us using the details above or by post at the address listed on our get in touch page.