We hope you and those closest to you are well during this unprecedented time. At Markel, we are taking the COVID-19 pandemic very seriously, and it is our top priority to take appropriate measures to ensure the health and safety of our associates, communities, partners, and customers.
To ensure invoices continue to be processed in a timely manner while under COVID-19 measures and going forward, please see the guidance below for invoices
Submitting an invoice
We understand there may be cases where invoices are currently being mailed directly to Markel offices; however, due to Markel’s decision for their employees to work from home, all invoices should be submitted directly to email@example.com. This delivery method will guarantee efficient routing and timely payment, in accordance with Markel’s 30 day net payment terms. We cannot guarantee timely processing or payment on invoices that are physically mailed to a Markel location and therefore a delay may be inevitable.
Accepted formats are pdf, .tif, or .jpg. Attach only one invoice with supporting documentation per .pdf file. You will not be notified when unaccepted formats are received and sending incorrect formats could delay payment. Oracle is unable to read any handwritten notations on the invoice form.
All payments will continue to be made electronically direct to your chosen bank account (as previously provided). Should you require any changes to these details please complete the attached supplier form and return to firstname.lastname@example.org.
Thank you for your commitment during this time of uncertainty. Please ensure you take care of yourselves and your families.
This guidance applies to supplier payments made through our Oracle Accounts Payable system and does not apply to any claims payments or agent’s commission payments for any entity.